Support

ID Age Scanner Support

Help for camera access, supported PDF417/AAMVA barcode scanning, age rule setup, PASS/DENY/REVIEW results, local history, and privacy questions.

Updated: May 30, 2026 Bundle ID: com.linxue.idscan

Email Support

st67891@gmail.com

ID Age Scanner is an on-device ID barcode age screening assistant for supported PDF417/AAMVA barcodes. It is designed for local processing and minimal local history.

Important: ID Age Scanner does not guarantee fake ID detection and does not replace manual ID inspection or local legal requirements.

What We Can Help With

Camera permission setup and recovery after permission is denied.
Scanning supported PDF417 barcodes on the back of IDs.
Understanding PASS, DENY, and REVIEW results.
Changing the age rule, including default 21+, comparison rules, and range rules.
Reviewing expiration details, local history, and local statistics.
Deleting local records or clearing local history.
Privacy questions about local processing and stored fields.

Before You Contact Support

Please include the app version, iOS version, device model, the screen where the issue occurred, and the steps to reproduce the issue.

Please do not send real ID photos, raw barcode content, full names, addresses, license numbers, or other sensitive identity information.

FAQ

Why does ID Age Scanner need camera access?

The camera is used only to scan the PDF417 barcode on the back of an ID. ID Age Scanner does not need Photos, Location, Microphone, NFC, Contacts, or an account.

Does ID Age Scanner identify fake IDs?

No. ID Age Scanner assists age screening by reading supported barcode data, checking the configured age rule, checking expiration, and flagging missing or unusual fields for manual review.

Is my data uploaded to a server?

No in the current release. Scanning, parsing, decisions, local history, and statistics are processed on this device.

What data is saved in history?

ID Age Scanner saves minimal local summaries such as result, scan time, age or age rule summary, expiration status, issuing jurisdiction, and review reasons. Raw barcode data, full name, address, and license number are not saved.

How do I delete local records?

Use the history or settings data controls to delete individual records or clear local history.

Can I change the age rule?

Yes. The default rule is 21+. You can configure comparison rules such as less than, greater than, less than or equal to, greater than or equal to, and range-based rules.

Why did a scan show REVIEW?

REVIEW means idscan could not make a clear automatic decision, for example because fields were missing, a date was invalid, or the barcode format was not fully supported.